This privacy policy is effective July 30th, 2025

We collect personal information such as name, email address, phone number, mailing address, and professional credentials (e.g., NPN, license number) when agents register, contract, or communicate with us. We may also collect information such as Social Security Number, gender, age, and responses to medical questions (if applicable), and may receive information from third parties such as employers or insurance brokers.

Personal information is used to provide agent support, manage contracting and compliance, deliver training and updates, and communicate important industry news. SMS messages may be used for these purposes with prior consent.

We do not sell or share personal information with third parties for marketing purposes. Information may be shared with insurance carriers or regulatory bodies only as required for contracting, compliance, or legal obligations.

SMS consent is not shared with third parties or affiliates. SMS messages are sent only to individuals who have opted in and are used solely for informational and support purposes.

SMS consent is collected through multiple methods, including verbal consent and online form submissions. Agents may provide consent by completing our Agent Intake Form hosted on JotForm, where they are informed of the types of messages they may receive and their rights to opt out. The form includes a required checkbox confirming their agreement to receive SMS communications from Health Plans USA, Inc. This consent is stored securely and is not shared with third parties or affiliates

By opting into SMS communications from Health Plans USA, Inc., you agree to receive text messages related to your relationship with our organization. These may include:

Compliance reminders
Training and webinar invitations
Product and carrier updates
Support follow-ups
Internal coordination (for employees)
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Message frequency may vary. Message and data rates may apply. To opt out at any time, reply STOP to any message. For assistance, reply HELP or visit https://healthplansusa.com. SMS consent is not shared with third parties or affiliates. For more information, please see our Privacy Policy.

Health Plans USA and/or its business partners may use cookies on this Website. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on Our Website. A cookie cannot be used to access or otherwise compromise the data on your hard drive. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If the user rejects the cookie, they may still use the Website, but some functionality may be impaired.

This Website records the IP or internet protocol address of users who log on to facilitate use of the Website. IP addresses are not linked to personally identifiable information.

The information We collect through the Website and from other sources is used to provide quotations for health insurance coverage through Health Plans USA’s health plan(s) and to provide other products and services to Our brokers. We may share information with Our contracting health plan carriers during the underwriting process, as well as affiliated businesses, when necessary to provide services through those companies. We may also release personally identifiable information when We believe that the release of such information is required by law or is necessary to protect the rights, property or safety of Health Plans USA or others.

If you would like to review and/or amend information We have collected about you, please contact our Health Plans USA Customer Service at (480) 691-2500 or by email sent to: Info@HealthPlansUSA.com

Health Plans USA does not make warranties or representations regarding the security of Our content or user content. Data sent over the Internet may be intercepted by third parties; if you are concerned about the security of your data, you should not send it over the Internet.

This Website may contain links to third party websites. Health Plans USA makes no representation regarding the content or accuracy of any website that you may access through this Website. Health Plans USA does not monitor and is not responsible for the content found on other websites that are linked from this Website. Health Plans USA does not imply endorsement, recommendation or sponsorship for any linked website, or the services, products or advice described on the site, and Health Plans USA shall have no liability for its content, including its accuracy, subject matter, quality or timeliness, or any personal information that you provide to such site. USE OF SUCH SITE IS AT YOUR OWN RISK.

This Website is not designed for or intentionally targeted at children 13 years of age or younger. We will not collect information regarding children 13 years of age or younger unless that information is provided by or with the consent of their parents or guardians.

If We decide to change Our privacy policy, we will post those changes on Our Website. Please review this page periodically for changes. Your use of the Website constitutes acceptance of the provisions of this privacy policy and your continued usage after changes are posted constitutes acceptance of each revised policy. If you do not agree to the terms of this privacy policy or any revised policy, please exit the Website immediately. The information We receive is a significant part of Our business and one of Our primary assets. In the future, we might buy or sell business assets, which may include this information. In the event that Health Plans USA or substantially all of its assets are acquired, customer information may be one of the transferred assets.

We believe the information provided on this Website is accurate and We make every effort to minimize errors. However, we cannot absolutely guarantee the accuracy of the information provided. If you find any error, or any inaccuracy, please inform us as soon as possible.

If you have Website questions, comments, or concerns, please email Info@HealthPlansUSA.com. Please include details of your questions, comments or concerns and your complete name and contact information. You may also call our Customer Service team at (480) 691-2500.